Contacting the Southampton City Council
This section helps you to apply for council services, ask advice or tell us what you think. No matter how you choose to get in touch – we’re here to help.
How to make a comment about our services
Contact Details by section (click on heading for webpage, email and telephone details)
Emergency Out of Hours
Write to us
You can write to any council department at the address below. Please make sure you use the correct postage for the size of envelope sent.
Southampton City Council
(insert name of department)
Visit us – at Gateway, our face to face contact centre
Gateway – Just opposite the Civic Centre at One Guildhall Square, Southampton SO14 7FP.
The opening times are:
Mondays, Tuesdays and Fridays
8.30am – 5.30pm
9.30am – 5.30pm
Thursdays (late opening)
8.30am – 7pm
023 8083 3000
General Enquiries Civic Centre, SO14 7LY